TCB 2Go

TCB 2Go is a mobile banking solution that enables The Citizens Bank customers to use their Android device to initiate routine transactions and conduct research anytime, from anywhere. Customers can view account balances and transaction history, view account alerts, initiate account transfers and pay bills. TCB 2Go supports all account types including checking, certificates-of-deposit, money markets, loans, and lines-of-credit.

TCB 2Go is a FREE* service that allows you to access your accounts anytime, from anywhere, using your Android phone.

Getting Started

Step 1: Login to NetTeller Internet Banking ( www.TheCitizensBank.cc )

Step 2: Select Options - Mobile Settings - Web Mobile Banking

Step 3: Select to “enable web access for you mobile device”, select to receive/not receive text message alerts, enter mobile phone number, select provider, select accounts to access via web. Click Submit.

Note: If No is selected for Receive Text Message Alerts, a text message for confirmation of enrollment, transfers, bill payments, will not be sent.

Note: At initial enrollment, the first account will already be checked.

Step 4: Review enrollment information. Check “I accept these full terms and conditions.” Click Confirm

Step 5: A confirmation screen displays confirming enrollment. If text alerts have been chosen in the previous step, you will receive a confirmation text message that includes the URL to access TCB 2Go mobile banking website.

*There is no fee from The Citizens Bank. Connectivity and usage rates may apply. Contact your wireless service provider for more details.

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