CCB Connect

CCB Connect: Your secure property finance messaging app for customer support With CCB Connect, you can easily and securely communicate with your dedicated Cambridge & Counties Bank property finance customer support team, all in a way that fits around your busy schedule.

About Cambridge & Counties Bank

Owned by Trinity Hall, Cambridge, and the Cambridgeshire Local Government Pension Fund, Cambridge & Counties Bank was established to bring together the trusted values of a traditional bank with the speed, innovation, and efficiency of a modern lender. We specialise in property finance, asset finance, and business savings, offering flexible solutions that meet the unique needs of our customers.

We are also proud to be a certified B Corp, one of only a few banks in the UK to achieve this. This recognition reflects our commitment to high standards of social and environmental responsibility, ensuring we deliver the best for our customers, community, and the environment.

Who is the app for?

CCB Connect is designed for existing Cambridge & Counties Bank Property Finance customers.

Key Features

Expert support: Get assistance from our friendly and knowledgeable customer support team for your commercial lending queries.

Secure communication: Send and receive messages, photos, and files.

Convenience: Contact us anytime, anywhere - on your terms.

What can you do with CCB Connect?

The app allows you to handle a range of servicing requests, including:

Full Redemption
Partial Redemption
Consent to Lease
Change of Shareholders/Directors
Statement & Balance Requests

Getting started

When you first download and use the app, or if you switch devices or update your PIN, you’ll need to complete an identification process.

Download CCB Connect today

Experience secure, and convenient customer support for your existing commercial lending needs with CCB Connect. Download the app today to start managing your enquiries efficiently and securely.